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Privacy

phoneman.com is committed to preserving the privacy of all visitors to our website. Please read the following privacy policy to understand how we use and protect the information that you provide to us.

By registering or placing an order on this website you consent to the collection, use and transfer of your information under the terms of this policy.

You can always call us to place an order at 630-980-7710 M-F, from 8:30 to 5 Chicago (Central) time.

 

Information That We Collect From You

When you visit, register or order products or services on phoneman.com you may be asked to provide certain information about yourself including your name, contact details and provide credit card information to Paypal (you don't enter that on our site).

When you checkout you can use your PayPal account or a credit card via Paypal's site, or enter your credit card information to be processed by our merchant account provider, Stripe.  Your credit card isn't stored on phoneman.com. We get an acknowledgement if your payment was accepted by the processor and we ship the stuff to the address you provided (that we do get or we wouldn't be able to ship it!).

We may also collect information about your usage of our website as well as information about you from messages you post to the website and e-mails or letters you send to us.

To maintain customer service standards and to assist staff training, we may record and monitor incoming phone calls.

 

Use of Your Information

Your information will enable us to provide you with access to all parts of our website and to supply the goods or services you have requested. It will also enable us to contact you where necessary concerning your orders. We will also use and analyze the information we collect so that we can administer, support, improve and develop our business.

In particular, we may use your information to contact you to notify about important changes or developments to the website or our services, only if you chose to receive our Newsletter by email (you are opted out by default). If you change your mind about our Newsletter in the future you can opt-out later in the email we send you.

 

Disclosure of Your Information

The information you provide to us may be accessed by or given to third parties who act for us for the purposes set out in this policy or for other purposes approved by you (like the shipping company). Those parties process information, fulfill and deliver orders, process credit card payments and provide support services on our behalf. We may also pass aggregate information on the usage of our website to third parties but this will not include information that can be used to identify you.

If our business enters into a joint venture with or is sold to or merged with another business entity, your information may be disclosed to our new business partners or owners.

We will always take steps to ensure that your information is used by third parties in accordance with this policy. Unless required to do so by law, we will not otherwise share, sell or distribute any of the information you provide to us without your consent.

 

Cookies

Cookies are small amounts of information which we may store on your computer.  Our system will issue cookies to your computer when you log on to the site. Cookies make it easier for you to log on to and use the site during future visits, and will remember the content of your cart even if you don't log in, at least for a while. They also allow us to monitor website traffic and to personalize the content of the site for you. You may set up your computer to reject cookies by following the relevant instructions which can be found at www.aboutcookies.org. In that case, you may not be able to use certain features on our site.

If you turn off cookies on your computer and phoneman.com doesn't work for you, you can always call us at sandman.com to place an order at 630-980-7710 M-F, from 8:30 to 5 Chicago (Central) time.

This system will send you an email if you've abandoned your cart for a day or so. It will have a link so you can recover the cart before the cookie expires (after which you'd have to add the items back to the cart to buy them).

 

Security and Data Retention

We employ security measures to protect your information from access by unauthorized persons and against unlawful processing, accidental loss, destruction and damage. We will retain your information for a reasonable period or as long as the law requires.

 

Changes to Our Privacy Policy

Any changes to our privacy policy in the future will be posted to the website and, where appropriate, through e-mail notification.

 

Contact

All comments, queries and requests relating to our use of your information are welcomed and should be addressed to sales@sandman.com